The Dynamics 2020 and Microsoft Power Platform 1 release wave plan will have new capabilities to be released between April and industry list September 2020. The new features and enhancements leverage digital transformation for customers and partners. microsoft Dynamics 365 The first release wave of the year includes hundreds of new features industry list across Dynamics 365 applications including Sales, Marketing, Customer Service, Field Service. A comprehensive Microsoft business management solution designed for small and medium sized businesses.
Highlights from Customer Involvement applications include: Sales Dynamics 365 Sales continues to focus on improving the productivity and user industry list experience of the vendors. New features include a new Kanban board to quickly manage activities and opportunities and a new forecasting experience that allows organizations to drive greater accountability and success in industry list their sales teams. Dynamics 365 Sales is focused on customer relationships.
It helps organizations understand customer needs, compiles more relevant and authentic promises and improves sales efficiencies. Dynamics industry list 365 Sales Insights expands the focus to include in-house sales scenarios and enhances chat information capabilities. New features include in-depth conversation analysis with emotion sensing to enable vendors to get the information they need. Dynamics 365 Sales Insights leverages the power of the industry list Microsoft cloud to bring together sales information through Dynamics 365, relationships through LinkedIn, communication through Office 365, and the power of Microsoft AI to transform sales.