These buttons let people know you're on Messenger, giving an option to either Message Us (used to immediately start a conversation in Messenger. On the desktop web, the user is sent to messenger. com and on mobile it is sent to Messenger (native) or Send to Messenger (gives the user the option to receive information from you in Messenger, such as transactional notifications. But first the user must confirm their account). If you choose to add these buttons, you may want to add a brief explanation that these actions will occur when the user clicks to set expectations for the Messenger user experience. Messenger usernames: You can search for bots by their usernames. Another reason to place your bot on your main page so that it shares the same identity, otherwise these searchers may not find your bot.
Those with bots will also appreciate the title of the Messenger results page “Businesses and bots”. Messenger Links: Facebook hair masking service now provides personalized links that can be shared anywhere online - from your website to your email signature - which, when clicked, open a conversation with your business in Messenger. Links as short and memorable as m.me/username. Messenger Codes: Similar to QR or Snapchat codes , Messenger Codes can be placed in real-life situations - in-store, on event posters, business cards, TV commercials, anywhere. When the unique code is scanned with a phone camera, it will open a thread in Messenger and load your messenger greeting.
Customer Matching: If you are allowed to contact customers on their mobile number, the Customer Matching tool allows you to easily forward those conversations to Messenger and reach them with alerts (no SMS charges). Although the process requires final customer acceptance by clicking an “Accept” button during the first Facebook Messenger communication. Messenger customer matching bots But for me, the most important element of discovery are the five results returned by the persistent search bar now placed at the top of Messenger. We all know about SEO and ASO. But are you on top of your CAD (Chat App Optimization)? This is how you can appear as the number one result not only for your brand name, but also for relevant search terms.